Whisky Journal realises the importance of ensuring that personal information held by the company is treated confidentially, and is committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the Federal Privacy Act 1988.
What is 'personal information'?
'Personal Information' is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.
Use and disclosure of personal information
We collect information on our users in various ways, such as, by your voluntary submissions, participation in the Company Services, from third parties, and through cookie and other tracking technology. We may collect the following information: 1) information that tells us specifically who you are, such as your name, phone number, email and possibly information relating to certain support or customer service issues; 2) the Content, which includes opinions, information, text, graphics, or other materials you submit through the Company Services; 3) general, non-personal, statistical information about the use of the Company Services, such as how many visitors visit a specific page, how long they stay on that page, and which hyperlinks, if any, they click on; 4) third party information; 5) cookies and other tracking technologies.
Personal information may need to be disclosed to external service providers engaged by Whisky Journal in order for those service providers to fulfil their service obligations to the firm. For example:
- IT service providers who assist in managing Whisky Journal's servers and networks may need to access client data in order to maintain the servers and networks
Where personal information is disclosed to an external party, Whisky Journal will take steps to ensure that the external party treats such information confidentially and in accordance with the Federal Privacy Act 1988.
How we use your information
We may use your information in a variety of ways, including: 1) for internal review; 2) to improve the Company website and Company Services; 3) to optimize third-party offers of products and/or services; 4) to verify the legitimacy of the Content; 5) to notify you about updates to the Company website and Company Services; 6) to let you know about products, services, and promotions that you may be interested in; 7) for our marketing purposes; 8) to fulfill and provide products and services, including personalized or enhanced services, requested by you; and 9) internal business analysis or other business purposes consistent with our mission.
We may use certain other information collected from you to help diagnose technical problems, administer the Website/App, and improve the quality and types of services delivered. We may provide non-identifying and aggregate usage and volume statistical information derived from the actions of our visitors and Account holders to third parties in order to demonstrate the value we deliver to users.
The personal information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
If you have registered through our website/app to receive email communications from us, we may use your contact details to send you newsletters, marketing emails or invitations to Whisky Journal seminars or events which may be of interest to you. However, you may at any time opt out of receiving such materials by completing our Online Enquiry Form. Upon receiving such a request, Whisky Journal will remove your contact details from our distribution lists.
Accessing, Correcting and deleting Personal Information
You may request us to provide you with access to personal information we hold about you. We will process all requests for access to personal information in accordance with the National Privacy Principles. In most cases, we will provide you with a CSV file containing the data directly associated to your account (more specifically: only your personal information - eg. name, email - not whisky exports, favourited whiskies, ratings etc). However, we may refuse access in certain situations as listed in the National Privacy Principles. If we refuse to give you access, we will provide you with reasons for our refusal.
If any personal information we hold about you is not accurate, complete or up to date, please submit a request on our contact form and, in most cases, we will use all reasonable efforts to update the information.
If you choose to cancel your Account and leave the Company Services or your Account is terminated because of your breach of the Terms of Service, please be aware that the Company may for a time retain residual information in our backup and/or archival copies of our database. We will make reasonable commercial efforts to delete your information as soon as reasonably practical. Please submit a request on our contact form if you'd like us to delete data associated to your account. We will specifically delete your account information. Any ratings, content created by you will remain as anonymised content.
Personal information security
Whisky Journal is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.